Will DP&L Twitter During Emergencies?

By Bruce Kettelle

A friend lost power in New Hampshire during this week's big storm now being called a Snowicane because of the high winds and associated coastal tides. He like nearly a million in the storm's path lost their power.

Unlike Ohio's 2008 experience with outages from the wind remnants of Hurricane Ike, New Hampshirites were kept up to date with power restoration updates via Twitter. Public Service Company of New Hampshire is still providing Twitter updates today as they work through the widespread outages.

Dayton Power and Light (DP&L) should take note of PSNH's success. Without power, homeowners have few choices to get info. Cell phones recharged with automobile adapters are often their only link with the outside world. Twitter updates can be monitored on those phones.

Hats off to PSNH for finding ways to keep their customers informed. Lets hope DP&L can get on this technology bandwagon.

See for yoursel by scrolling through the PSNH posts http://twitter.com/psnh